SCap_ 2010-06-17_14Twitter has started selling spots on its right sidebar “Trending Topics”, so-called Promoted Trends. Toy Story 3 is the first test candidate, as can be seen on the right:

When clicked, it takes you to the same Twitter Search (internal) view for that keyword phrase as any other Trending Topic would, only now the top tweet is the “Sponsored Tweet”, which presumably also comes up if you were to type in the search yourself.

So far, so good, as this set-up folds in the ad as unobtrusively as possible into the user experience, a feat that Mashable’s Pete Cashmore called ingenious in a CNN.com post he wrote about the new system.

I’d point out that while it may be necessary to do things this way, there is likely a reduction in response, i.e. the click-through on the actual ad, which represents the second click already. As a rule of thumb, assume 50% drop in response for any additional step in your Web efforts).

And Twitter will likely play things close to the vest as far as additional click results from the Retweets that can happen around the Sponsored Tweet, so we won’t know whether that alone can make the considerable cost of the promoted trends/sponsored tweets worthwhile.

But the real problem is this. Look at what can show up right below the promoted tweet, based on Twitter’s own Retweet-count-based popularity surfacing:

SCap_ 2010-06-18_20

Probably NOT the brand experience that Pixar was aiming for. The tweet by movie critic Roger Ebert might only cost some 3D revenue, but the 4th tweet is slightly reminiscent of the PR disaster (around larbor/fair trade) for Nestle on Facebook some weeks back.

As you can see, that tweet may very well have gone nearly as viral as the promoted one! Definitely food for thought as brands shift more and more advertising online and into social media.

One bonus oddity I recorded from Twitter yesterday: Due to the instability of the platform during the massive World Cup server and internal data center network loads, Twitter has shut down the Profile Cards, and Geo-Location pop-up functionality to lighten that load. As well as intermittently, the Trending Topics…so that only the “promoted trend” was left in the sidebar:

SCap_ 2010-06-18_18

Harmless for now, but user annoyance might grow if this were to continue. Either way, we can say that Twitter’s Status Blog has been busy again…

Mind boggling, isn’t it?

So the question is, how can your message, product, or service break through the noise?

I found this great Social Media counter widget in Jim Long’s (AKA @NewMediaJim on Twitter) thoughtful post The End of Innocence – Why Social Media Is the New Corporate Media, where he writes:

As social media has matured, I get the sense that [...] now we’re back to where we once were. Brands just want access to us and the transaction remains the same.  Look, I understand that companies need to make money and that investors need to get returns [...]. But I’m struck by the rapacious speed with which social media, its adherents, and platforms are pursuing the buck. Ironic to me, considering that it was dissatisfaction with traditional media and “push” advertising that in many respects gave rise to social media.

So, what are your thoughts? Is Social Media already dying as a marketing strategy due to relentless overcrowding, in essence a form of the “Tragedy of the Commons” principle?

Are hyper-localization or micro-niches the only possible answer to this onslaught?

One of the few things that appears to still work reliably on a grander scale is deep Archetype Branding, of the kind that Apple, successful Hollywood movies, and even some New Media personalities (like Gary Vaynerchuck, Unmarketing, or iJustine) have in common.

Any other ideas?

SCap_ 2010-04-06_75Now that the dust has settled a bit on the iPad launch (unlike that from the Icelandic volcano which is keeping me in Europe for a few days longer than planned), it is time for a round-up of initial impressions.

And while everyone has predictably been falling all over themselves to get in a lot of general reporting about the debut, yours truly has been busy curating the less obvious, in order to get to the bottom of the question – to buy or not to buy…

The Form Factor Issue

After testing out the iPad at the Apple Store in Austin for about 20 minutes, and then again the following Monday at BestBuy for nearly 2 hours, I have to concur with the commentators that said it was a bit on the heavy side.

Not so much in the sense of the weight itself, but in the sense of being distributed in slightly too large of a form factor (kind of like overly large furniture making moving of it more awkward even if the item isn’t that heavy).

Not once did I think that that there wasn’t enough shown on the 9.7″ screen. Instead, it was almost too much. And watching various commentators such as Scoble et al. on the review by The Gillmor Gang wield theirs for the camera, they looked a bit too large as well. Wield is the right word for it come to think of it.

I said in January after the announcement that I had wished for the iPad to be “one size smaller”, about paperback size. Slightly smaller screen, less bezel instead, to keep it at about 4 x times iPhone size, rather than 6 x. If it had to be slightly thicker to fit batteries and other entrails, then so be it. No one seems quite as obsessed with (device) thinness as Steve Jobs come to think of it.

We’ll see if one of the other tablets planned for Android/Chrome OS or Windows will take advantage of this smaller form factor. [UPDATE: Looks like Dell is going to, with 5" and 7" screen versions of its Streak tablet. 5" seems a bit too small given that the current largest smartphones are already nearing 4.5 inch screens.]

Think about it like this: A 10″ screen held at 2 feet equates to a 50″ screen at 10 feet! (This is why no one thinks that hard about the little screens in the airplane seat backs being too small to watch many hours of movies on long flights.)

Right now I have my laptop on my lap, with the 15″ screen about 2 feet away. The iPad would have to be held with your arms fully out-stretched to create the same distance. At about 1/2 – 2/3 of that distance, the current iPad screen size will actually be the same (at 2/3) or even bigger than that (at 1/2 distance). I really think a 7-8″ diagonal screen would be completely sufficient.

And make the tablets much easier to wield…

The keyboard issue

There are several aspects to this:

» Keep Reading This Post »

jobs_ipadThe iPad is set to finally get into the hands of the public Saturday, April 3, after another 2.5 months of additional waiting and speculating. This after the many months of waiting and speculating that had built up before the official iPad announcement in January…

Predictably orchestrated with Apple’s ingenious Archetype Branding, the secrecy has continued unabated, with iPad app developers with actual units in hand apparently having to guard them in a set-up that sounds like something out of a Tom Clancy spy novel:

Blacked out windows, iPads chained to physical desks, no-one-leaks-nothing (unless we want them to), etc.

Yet the pre-sales that started a few weeks ago have been going briskly, with up to 240,000 devices pre-sold for pick-up at Apple stores come Saturday. The remainder (rumors around supply problems continue, but are they put out there by Apple deliberately?) is held back for live store sales, which Apple needs in order to generate the by now pre-requisite Apple Store “I’m getting my iXYZ” camp-out scenes.

Social proof you couldn’t buy with all of the ad money in the world…

Much of the immediate knee-jerk criticism, which was almost inevitable due to the massive pre-announcement hype, seems to have dissipated. Not too many left in the Beavis-and-Butthead gallery left to snicker…”it’s called iPad…hehe” either (no one ever complained about “notepads” or similar before).

Daniel Lyons of Newsweek, one of the early critics, even had a massive change of heart recently as he explains in the digital pre-release of his upcoming news-stand article “Why the iPad Will Change Everything”:

Jobs calls it “a truly magical and revolutionary device,” and supposedly has told people close to him that the iPad is the most important thing he’s ever done.

Which is why so many of us raced to San Francisco in January to get an up-close view of the miraculous tablet. Yet my first thought, as I watched Jobs run through his demo, was that it seemed like no big deal. It’s a bigger version of the iPod Touch, right? Then I got a chance to use an iPad, and it hit me: I want one. Like the best Apple products, the user interface is so natural it disappears.

Elsewhere, the discussion is raging as to if, and if so how much, the iPad will change the fortunes of the deeply troubled publishing industry, especially for magazines, but for e/Books as well. After all, among many other things, the iPad is being positioned, or at least talked up as, a “Kindle Killer” (referring to Amazon’s efficient, yet somewhat ungainly and black-and-white-only eBook reader device).

The opinions range from “god-sent”, to “it won’t do much”. Scott Rosenberg argues: “For The Media Business, The iPad In 2010 Is The Same As The CD-ROM In 1994“, i.e. a relative dud.

Do I want one?

So, with all of that said, here are some of my own thoughts on use cases for the iPad, and why I’ve come around to wanting one myself before long:

» Keep Reading This Post »

http://posterous.com/images/homepage2/posterous_logo1.pngJust as predicted by my recent post on “Why Creating A New Habit Is So Hard”, I haven’t quite been entirely able to lay off of the “Quick Hits” posts to Posterous.

Still working on modifying that habit to posting here instead… :)

Since we wouldn’t want you to miss anything important, these were the most recent offerings:

Read and profit. Feel free to share.

Robert Scoble today brought up an interesting idea on one of his postings to Google’s new ‘Buzz’ service:

THE MOST PRODUCTIVE thing I’ve done this week is to use Gmail’s “More Actions/Filter items like these” to rid my inbox of spam and bacon emails, which makes my inbox much more useable.[...] I so want this same feature for Google Buzz. Imagine if you could say “get rid of Scoble anytime he talks about Twitter.” Or, if you could filter out something like any message that includes the words “Tiger Woods.”

Wouldn’t you want this too?

buzzI’ve been thinking about filtering a lot since I became a regular user of Twitter and Friendfeed in 2008/2009. Here is my riff on this question, expanded from my initial comments over on Buzz:

Yes, intelligent filtering is the future. If Google Buzz can pull off per keyword, per user (or per group) filtering, they will win. It is a huge flaw in Twitter that I basically still have to view all (follow) or nothing (unfollow or block) from a given user, and if I choose “all”, then everything arrives with the same priority.

This is simply not how we’re going to overcome information overload. Remember that in an information economy, attention becomes the only scarce resource. So it is worth saving and protecting your attention. On Twitter or any other social media or wider “information stream”-type of service.

(Yes, that includes Email as well. Your email is simply yet another inbound information stream you consume. Sometimes you reply to something, sometimes you forward something.)

Whoever does the best job in helping you to do this has a true business proposition, and will be rewarded by the marketplace. (Here is a nice summation of the problem by Louis Gray in slide deck format.)

Now the reverse case is also important: Per user (or per group) surfacing (“track”) of keywords, that pops items of key interest to you to the top of the heap of your inbound stream, past all others.

» Keep Reading This Post »

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