I’ve been meaning to write this post for a while, because the topic is so important. Search, in any of its forms, is fast becoming one of THE skills to master for the 21st Century. I first heard Rich Schefren a few years ago at a private conference refer to it as “search literacy”, and [...]

I have mentioned social media sensation Twitter, originally billed as a so-called "micro-blogging" service, in a number of posts over the last year, and by now there is almost no way that you haven’t heard one of its seemingly nightly mentions in the mainstream media.
If you’re not on Twitter yet, you should be, if only [...]